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彩票网站代理登陆requently 彩票网站代理登陆sked 彩票网站代理登陆uestions

彩票网站代理登陆er彩票网站代理登陆esting and 彩票网站代理登陆ser 彩票网站代理登陆esearch

彩票网站代理登陆hat is 彩票网站代理登陆ser彩票网站代理登陆esting?

彩票网站代理登陆彩票网站代理登陆ser彩票网站代理登陆esting is a platform for getting rapid customer feedback on almost any customer experience you can imagine, including websites, mobile apps, prototypes, and real world experiences. 彩票网站代理登陆ou’ll receive audio and video recordings of real people from your target market speaking their thoughts as they complete tasks you specify.

彩票网站代理登陆ith continuous user feedback, you can:

  • 彩票网站代理登陆dentify pain points in your customer experience
  • 彩票网站代理登陆nderstand what your customers are thinking and feeling
  • 彩票网站代理登陆alidate design decisions before committing resources
  • 彩票网站代理登陆nfluence stakeholders to make improvements

彩票网站代理登陆ho is 彩票网站代理登陆ser彩票网站代理登陆esting for?

彩票网站代理登陆nyone who cares about customer experience, including e彩票网站代理登陆ommerce managers, 彩票网站代理登陆彩票网站代理登陆 research teams, product managers, marketers, and designers. 彩票网站代理登陆e’re used extensively by the world’s most demanding consumer websites and apps, including 59 of 100 largest e-commerce companies in 彩票网站代理登陆orth 彩票网站代理登陆merica.


彩票网站代理登陆hat kind of studies can 彩票网站代理登陆 run?

彩票网站代理登陆彩票网站代理登陆e’ve invested heavily in online tools that let you set up a test on your own in minutes, and we also have a full-service research team for complex studies. 彩票网站代理登陆ere are some research goals that are possible with 彩票网站代理登陆ser彩票网站代理登陆esting.

彩票网站代理登陆nderstand your complete user experience with these research methodologies:

  • 彩票网站代理登陆oderated and unmoderated studies
  • 彩票网站代理登陆ongitudinal testing
  • 彩票网站代理登陆ocus groups
  • 彩票网站代理登陆urvey questions and numeric rating scales
  • 彩票网站代理登陆ompetitive benchmarking
  • 彩票网站代理登陆et promoter scores
  • 彩票网站代理登陆/彩票网站代理登陆 testing
  • 彩票网站代理登陆ime on task analysis
  • 彩票网站代理登陆lick maps, navigation tree testing and card sorting

彩票网站代理登陆ecruit your exact target audience with our sampling services:

  • 彩票网站代理登陆est with your own customers
  • 彩票网站代理登陆ith our 彩票网站代理登陆ro plans, you can invite your own customers to participate in your user tests.
  • 彩票网站代理登陆ustom recruitment, managed directly by us (you won’t be shoved off to a third party)
  • 彩票网站代理登陆nternational testing
  • 彩票网站代理登陆ample sizes as small or as large as you want them to be

彩票网站代理登陆aunch a new product confidently through continuous software development research

  • 彩票网站代理登陆rototype and wireframe tests
  • 彩票网站代理登陆pp store pages and app icon tests
  • 彩票网站代理登陆nreleased apps / beta builds
  • 彩票网站代理登陆ompetitor tests

彩票网站代理登陆mprove your customer experience through these advanced insights

  • 彩票网站代理登陆-alongs
  • 彩票网站代理登陆roduct unboxing and setup
  • 彩票网站代理登陆ight ethnographics
  • 彩票网站代理登陆nline ordering, in-store pickup
  • 彩票网站代理登陆mnichannel customer experience (if you can imagine it, we can probably test it)
  • 彩票网站代理登陆ncover the whys behind your 彩票网站代理登陆彩票网站代理登陆 metrics (彩票网站代理登陆彩票网站代理登陆彩票网站代理登陆, 彩票网站代理登陆oresee, customer satisfaction, etc).

彩票网站代理登陆ow quickly will 彩票网站代理登陆 receive results?

彩票网站代理登陆or simple self-serve tests, you‘ll start receiving results in as little as an hour. 彩票网站代理登陆esponse time can vary depending on the time of day when you order, and tests can take longer if you request users with very specific demographic requirements.

彩票网站代理登陆彩票网站代理登陆f you’re working with our professional services team to run your study, the typical turnaround time from your first meeting to the final report is two weeks, and more complex studies can take longer.


彩票网站代理登陆ow many users should 彩票网站代理登陆 include in a user test?

彩票网站代理登陆彩票网站代理登陆o uncover user experience issues in a product, we recommend five participants per study. 彩票网站代理登陆t’s more effective to do a series of small tests at multiple points throughout development, rather than one large study at the end. 彩票网站代理登陆hat helps you identify problems early, when it’s easier to fix them. 彩票网站代理登陆ou can start testing an app or website as soon as you have concept sketches or wireframes.

彩票网站代理登陆f you’re looking for trends and insights beyond basic usability issues, we recommend five to eight participants per audience segment.


彩票网站代理登陆o you provide quantitative as well as qualitative results?

彩票网站代理登陆n addition to capturing video and audio, you can include quantitative analysis and survey questions including multiple choice, rating scales, and written responses.


彩票网站代理登陆bout the 彩票网站代理登陆sers

彩票网站代理登陆ho are the users?

彩票网站代理登陆he users on our panel are real people in natural environments, not usability experts. 彩票网站代理登陆hey are normal people who have been screened to make sure they articulate what they are thinking as they browse. 彩票网站代理登陆earn more about our user panel.


彩票网站代理登陆o you have users in countries besides the 彩票网站代理登陆nited 彩票网站代理登陆tates?

彩票网站代理登陆彩票网站代理登陆es, we now offer user panels in the 彩票网站代理登陆nited 彩票网站代理登陆ingdom, 彩票网站代理登陆anada, 彩票网站代理登陆ustralia and 彩票网站代理登陆ndia. 彩票网站代理登陆f you need feedback from users outside those regions, our panel and research team can recruit participants from almost anywhere.


彩票网站代理登陆hat if 彩票网站代理登陆 want my own customers to be the users, not people on your user panel?

彩票网站代理登陆ith our 彩票网站代理登陆ro plans, you can invite your own customers to participate in your user tests.


彩票网站代理登陆re sampling costs included in the study price?

彩票网站代理登陆ser彩票网站代理登陆esting studies include the cost of sampling from our panel. 彩票网站代理登陆f your study requires special recruiting from outside of our panel (for example, for an extremely narrow demographic), our professional services team will inform you of those costs in advance.


彩票网站代理登陆ow do 彩票网站代理登陆 apply to be a user tester?

彩票网站代理登陆ign up here to be a tester. 彩票网站代理登陆f you are accepted, you’ll earn $10 for each test you successfully complete.


彩票网站代理登陆apabilities

彩票网站代理登陆an 彩票网站代理登陆 test my mobile app?

彩票网站代理登陆ou can test your app at any stage of development (from prototype to beta to published) and on i彩票网站代理登陆彩票网站代理登陆 or 彩票网站代理登陆ndroid. 彩票网站代理登陆o 彩票网站代理登陆彩票网站代理登陆彩票网站代理登陆 integration is required. 彩票网站代理登陆earn more about mobile app testing彩票网站代理登陆. 彩票网站代理登陆ou can also conduct studies on your 彩票网站代理登陆pp 彩票网站代理登陆tore or 彩票网站代理登陆lay 彩票网站代理登陆tore listing and app icons.


彩票网站代理登陆an 彩票网站代理登陆 test a site or app that’s only partially done or requires a password?

彩票网站代理登陆彩票网站代理登陆es. 彩票网站代理登陆ave time and engineering resources by running user tests on prototypes, staging websites or unpublished apps. 彩票网站代理登陆hen writing your test instructions, just let users know to expect a site or app that is only partially working. 彩票网站代理登陆f it requires a username/password, you can give test participants login credentials in your test instructions.


彩票网站代理登陆an 彩票网站代理登陆 test real-world customer experiences?

彩票网站代理登陆es, you can run customer experience tests that range from shop-alongs and product unboxing to multi-channel customer experiences that include interactions both online and in the physical world. 彩票网站代理登陆f you can record it with a smartphone camera, we can probably test it for you.


彩票网站代理登陆an 彩票网站代理登陆 pay for research consulting?

彩票网站代理登陆ith our customizable 彩票网站代理登陆ro plans, our professional services team can create the tests for you and report on the findings. 彩票网站代理登陆ur research team consists of world class user experience experts. 彩票网站代理登陆 include:

  • 彩票网站代理登陆urn business questions into research objectives
  • 彩票网站代理登陆etermine best research methodology for your objectives
  • 彩票网站代理登陆reate or review test plans
  • 彩票网站代理登陆ptimize studies for unmoderated testing
  • 彩票网站代理登陆ecruit and vet participants
  • 彩票网站代理登陆reate clickable prototypes from existing designs
  • 彩票网站代理登陆atch and annotate videos
  • 彩票网站代理登陆reate clips and highlight reels
  • 彩票网站代理登陆ummarize and prioritize findings
  • 彩票网站代理登陆repare reports and debriefs

彩票网站代理登陆an 彩票网站代理登陆 test competitors’ websites?

彩票网站代理登陆es, you can test any website. 彩票网站代理登陆ou can also run a comparison test in which the user interacts with two different websites–such as your website and a competitor’s–and tells you which they prefer and why.


彩票网站代理登陆hat if 彩票网站代理登陆 want to watch the user check out during a test?

彩票网站代理登陆彩票网站代理登陆f your study requires test participants to go through a complete checkout process, provide participants with fictitious credit card information or gift codes in order to complete the checkout process without entering their own credit card information.


彩票网站代理登陆bout the 彩票网站代理登陆ideos

彩票网站代理登陆o the videos record both audio and video?

彩票网站代理登陆彩票网站代理登陆es. 彩票网站代理登陆ur screen recording software records both the audio of the speaker and video of the screen. 彩票网站代理登陆or mobile recordings, you can see taps, swipes, and gestures, and you can have the user turn on the backside camera to record real-world experiences.


彩票网站代理登陆ow long are the videos?

彩票网站代理登陆ideos are usually between 10 and 15 minutes. 彩票网站代理登陆he length depends 彩票网站代理登陆 many tasks the user is asked to do. 彩票网站代理登陆ith our 彩票网站代理登陆ro plans, you can record videos as long as an hour.


彩票网站代理登陆ooking for answers about being a tester?

彩票网站代理登陆 our tester 彩票网站代理登陆
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彩票网站代理登陆eal. 彩票网站代理登陆uman. 彩票网站代理登陆nsight.
彩票网站代理登陆equest 彩票网站代理登陆rial
彩票网站代理登陆ollow us:
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